GENERATOR RENTAL. PARKS & INSURANCE INFORMATION

We are licensed, inspected by the state of Texas and fully insured. In addition to generator requirements, your party at a park, or public place, will need our insurance sent to them BY our insurance company. This process can take 2 weeks for the insurance to go through. It is your responsibility to get this information from the park when making your park reservation BEFORE you make the moonwalk reservation with us. There are hoops to go through when having a park party. We walk you through those hoops below. Once you have your park reserved, have this information ready when calling us to make your moonwalk reservation.  

1. Make your park reservation before making your moonwalk reservation with us. You need permission to have a moonwalk on their property, and documents/information that we will need and that our insurance company will need. 

Parks require two weeks notice for the insurance processes to go through and to clear. Find out which "kind" of insurance they need, there are three different kinds: Do they need a "moonwalk insurance certificate" sent to them? Do they need to be added on for the day as "Additional Insured?" Do they only need proof of insurance? We will need this when you call us to make your moonwalk reservation after you make your park reservation. Write down which one they need.

2. The park usually needs a "moonwalk insurance certificate" sent to them from our insurance company. The park will give you THEIR specific email address, that is needed for our insurance company to send the moonwalk insurance certificate to. Write this email address down.

3. Sending this moonwalk insurance certificate to our insurance company is free. SOME parks require that they be added on as "Additional Insured" for the day. Not all parks require this. If the park DOES require this, our fee is a NON-REFUNDABLE advanced payment of $25.00 to have this added to the policy. No exceptions. 

If you decide to cancel your moonwalk reservation with the park that had a moonwalk insurance certificate attached to it, or "Additional Insured" added on, you MUST have the park cancel the insurance that is under your name on that pavilion for that day. 

If another party gets that same pavilion that you cancelled, your name will still be on the insurance. If you decide to re-schedule your moonwalk for a different day at a park, it's another $25.00 to have this process started again by the insurance company.

4. The park will also give you the wording they require to have printed on the insurance certificate. We will need this information to relay to our insurance company. In addition to the wording, you must also provide to us: The name of the park. The pavilion number. The date of the party. The time of the party from start to end. And the name of the person whose name is on the park reservation. This information will all go on the insurance certificate. Write this wording down.

5. If you have a moonwalk delivered to a park/public area, and find out later that it has to be taken down, because the required insurance information wasn't given to the park, there will be no refunds for the moonwalk rental. You are responsible for the full rental amount. You need permission and special documents from a park to have a moonwalk on their property or to use their power (if it exists.) Parks do not allow the use of THEIR power for moonwalks or THEIR water for water slides. It's a whole thing. Power gets abused and is not reliable, this is why...the generator.

6. Never allow someone that is not in your party to jump in the moonwalk. Parks are public places it is your responsibility to manage this, due to insurance reasons. You can politely tell the person that this is a private party and it's not for the park.

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